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View full sitePrivacy Statement
The Opera browser offers excellent features for the protection of privacy and security when using Opera in the Internet environment. It is the policy of Opera Software to process personal data for purposes that are objectively justified by Opera Software’s service and to perform the processing in accordance with fundamental respect for the right to privacy, including the need to protect personal integrity and private life and to ensure that personal data are of adequate quality.
Privacy policies
This general part of Opera’s privacy policy contains information regarding privacy in Opera.
For privacy policies and questions specifically related to the Opera Web browser, Opera Unite, the My Opera community, Opera Mini and Opera Mail, please see the appropriate section below:
- Privacy on Opera’s Web services
- Privacy in the Opera Web browser
- Privacy in Opera Link
- Privacy in Opera Unite
- Privacy in the Opera Mini browser
- Privacy on the My Opera community
- Privacy on Opera Mail
- Privacy on our Web Sites
Changes to this Privacy Statement
We will occasionally update this Privacy Statement. When we post changes to this Privacy Statement, we will include the date when the Privacy Statement was last updated. If there are material changes to this statement or in how we will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to review this Privacy Statement periodically.
Privacy on Opera’s Web services
Opera Software offers Web-based services including but not limited to My Opera, Opera Link, Opera Unite, Opera Widgets, Dev.Opera, and Opera Labs. We reserve the right to add, remove, or edit any of these services. Opera Software strictly protects the security of your personal information within the confines of these domains and honors your choices for their intended use. We have safeguards in place to protect your data from loss, misuse, unauthorized access, alteration, or destruction. All users should handle their and other’s personal information with care. We protect your data from disclosure, with the exception of matters where designated by law or court order.
Processing
Personal data is collected, stored, used, and transferred only for the specific purposes mentioned in the privacy policies. Opera collects user-submitted information, IP addresses, usage patterns, and the point in time when the user visits Opera’s Web sites or uses Opera’s services.
Purposes
Processing of personal data shall be done for purposes of running, debugging, maintenance, and/or optimization of the service and/or to maintain customer relationships. Additionally, in some instances, we may also use personal data to send users information regarding update downloading, upgrades, enhancements, surveys, or advertisements.
Analysis of Web or service usage (for purposes of debugging, maintenance, and optimization of service) shall never be done on a basis that reveals usage patterns of individual users, but it shall be done by aggregating data, anonymizing individual identities. Opera will not share or disclose such details except as required by law or law enforcement.
Access
Opera Software has strict restrictions on access to user data. Only a limited number of Opera employees have access.
Transfer
Please note: Opera Software cooperates with HitsLink.com, Google Analytics, addthis.com, AdMob, and Otrs.org. HitsLink and Google Analytics is established in the United States and has entered into the Safe Harbor agreement, which entails that they must ensure an adequate standard for privacy protection in light of applicable EU rules and regulations.
Opera Software does not control and has no responsibility for the privacy and security practices and policies of these third parties and their sites. Check the particular site and/or business for more information. Here you will regularly also find information on how you can opt out from the services of Opera’s cooperation partners mentioned above. It is the responsibility of the user to use caution before sharing personal information via forms and other methods used by third parties and their Web sites.
Some of Opera’s Web sites and services use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the Web site analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Web site. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Correction and rectification
Users of Opera Software’s products and services who have provided personal information may change and modify their information at any time.
Retention and deletion
Opera Software deletes personal information when all purposes of the personal-information processing have been fulfilled.
Reviews
Procedures are reviewed regularly to ensure that the policies are followed. Any nonconformance regarding the policies will be corrected without unnecessary delay.
Security
Opera Software strictly protects the security of personal information within the confines of Opera’s products and services and honors the users’ choices for its intended use. We have safeguards in place to protect users’ data from loss, misuse, unauthorized access, alteration, or destruction. We protect user data from disclosure, with exceptions only in matters where designated by law or court order.
Children’s guidelines
Opera Software provides interactive environments on the Internet to enable members to express themselves and to share their ideas and interests by creating and participating in discussion-based virtual communities. Opera Software’s corporate and community Web sites make no guarantees that children cannot enter these sites and present both online and offline contact information without parental consent or notification. Further, there is no guarantee that children will not post such information in a public forum. Therefore, we encourage children to include their parents in the registration process, and we encourage parents to read this Privacy Statement before allowing their children to use Opera Software’s services or any other Internet service.
Contact information
If you have any questions about this Privacy Statement, privacy issues regarding Opera Software and our products, or privacy on our Web sites, we can be reached at:
Postal address:
Opera Software ASA
P.O. Box 2648 St Hanshaugen
NO-0131 OSLO
Norway
Privacy in the Opera Web browser
Opera Software has taken much care in the development process so that user privacy and security are not compromised. No personal information is collected or shared. The Opera user’s Web usage is not tracked.
Opera’s built-in Web search
Opera has a built-in Web-search feature. This gives the user the option to utilize external Web search engines directly from the browser interface. Opera relies on third parties for this service. The Opera Web browser sends the user’s search requests (in a specially designed URL string) directly to third-party Web sites that handle the actual search queries. What is sent to the third-party site is only the information needed to perform the particular search query. No personal information is sent.
Some third-party sites may monitor data traffic from copies of the Opera Web browser, such as numbers of hits and the search terms used. No personally identifiable information is made available to these services by the Opera Mini browser nor by Opera Software.
Please note: Opera Software does not control the privacy and security practices and policies of these third parties and their sites. Check the particular site and/or business for more information. It is the responsibility of the browser user to use caution before sharing personal information via forms and other methods used by third parties and their Web sites.
Privacy in Opera Link
Opera Link allows registered users to synchronize some data, such as bookmarks, among their Opera Web browser and Opera Mini Web browsers. Opera will never disclose, share, or distribute an individual’s Linked data to any third party except where required by law or regulation. Opera restricts internal access to this information exclusively to those who need it for the operation of the Link service.
Opera may retain IP addresses, user ID, and anonymous traffic data as may be useful in the debugging, optimization, and ongoing improvement of this service.
Privacy in Opera Unite
Opera Unite allows users to run Web services directly from the Opera desktop browser. No personally identifiable data is stored by the Opera Unite proxy or other server-side components. Users may opt to share which services they are running; in such cases, these will be associated only with a user ID and such personal data as may have been volunteered by the user via the My Opera community, Web forums, or similar public venues.
Opera does not log, track, or store any information served via an Opera Unite service. Opera may retain IP addresses, user ID, and anonymous traffic data as may be useful in the debugging, optimization, and ongoing improvement of this service.
Privacy in the Opera Mini browser
Opera Mini will keep a record of the user’s phone make and model for use with maintaining the history, cache, and cookies. The user’s phone number is not stored except where required by the operator. Make and model data may be used for the purposes of debugging, maintenance, optimization of the service, or maintaining the customer relationship. The history, cache, and cookie information can be removed using Tools > History > Clear from the menu in Opera Mini. Additionally, as authorized, we may also use personal data to send users information regarding update downloading, upgrades, enhancements, surveys, or advertisements about our products.
Opera Mini’s built-in Web search
Opera Mini has a built-in, Web-search feature. This gives the user the option to utilize external Web search engines directly from the browser interface. Opera Mini relies on third parties for this service. Opera Mini sends the user’s search requests (in a specially designed URL string) directly to third-party Web sites that handle the actual search queries. What is sent to the third-party site is the special Opera Mini search string along with the text terms needed to perform the particular search query. No personal information is sent.
When using the built-in, search-related features, Opera Mini will receive cookies, including third-party cookies, from third- party sites. These can be removed using Tools > History > Clear from the menu in Opera Mini.
Some third-party sites may monitor data traffic from copies of the Opera Mini browser, such as numbers of hits and the search terms used. No personally identifiable information is made available to these services by the Opera Mini browser nor by Opera Software.
Please note: Opera Software does not control the privacy and security practices and policies of these third parties and their sites. Check the particular site and/or business for more information. It is the responsibility of the browser user to use caution before sharing personal information via forms and other methods used by third parties and their Web sites.
Privacy on the My Opera community
Information collected and shared IP addresses
Opera Software collects visitors’ IP addresses to help diagnose problems with servers, to administer Web sites, and for statistical purposes (aggregated). IP addresses will not be shared with anyone other than Opera Software’s partners for handling statistical analyses or used for any purposes other than these.
Voluntary information sources
The My Opera community supports functions that allow the user, by their own choice, to submit information of a personal character. These submissions are gathered by means of forms, surveys, contests, forums, subscribing or unsubscribing mailings, and correcting or updating personal information, and the submissions are used only for their presented purpose. Forms that require financial information to process purchases for products or services are also protected.
Correcting, updating or deleting personal information
This site gives users multiple options for changing and modifying information previously provided.
- To change your My Opera membership, log in to your account and click the Account link at the top of the page.
- To change, modify and request deletion of information previously provided, users have the following options: http://my.opera.com/community/contact/
Privacy Statement for Opera Web Mail
This statement discloses our information gathering and dissemination practices for Opera Web Mail, a third-party administered service by Outblaze Limited. Please see Outblaze Limited general privacy policy.
Collection of IP addresses
Opera Software collects visitors’ IP addresses to help diagnose problems with servers and to administer the service. IP addresses will not be used for any purposes other than these.
Information collected from registration forms
Opera Web Mail’s registration form requires visitors to provide contact information (e.g., e-mail addresses or telephone numbers) and demographic information (e.g., age, occupation). Visitors’ contact information is used to contact them when necessary. Demographic data is used to tailor visitors’ experience at the site.
Customer Support
If a customer places a request for customer service for Opera Web Mail from Opera Software, the information that may be collected includes e-mail address, name, phone number, correspondence records, and technical information such as system hardware, operating system, and the version of Opera being used. This information is voluntarily given by the customer and is used by Opera Software only for the purpose of assisting the customer with his or her problems. This information is not used for any other purpose. Information collected by our customer service department is not shared nor is it sold to other parties. We do not sell or share this information with our advertising partners or advertising agencies.
Privacy on our Web sites
The following statement discloses the information gathering and dissemination practices for Opera.com and other Opera domains. Please consult the privacy statements of My Opera Community or Opera Web Mail for information specific to those services.
Collection of data
IP Addresses
Opera Software will occasionally collect visitors’ IP addresses to help diagnose problems with servers and to administer Web sites. IP addresses will not be used for any other purpose.
Information collected from forms
Opera.com and other Opera domains use forms for visitors to request information, products, and services. Depending on the service, product, or information that visitors request, visitors’ contact information (e.g., e-mail addresses or telephone numbers) or financial information (e.g.. credit-card numbers) may be collected. Contact information from these forms is used to send orders and information about Opera Software to customers. Visitors’ contact information is also used to contact them when necessary. Visitors may opt out of receiving future mailings; see the Choice/opting out section. Financial information that is collected is used to bill the user for products and services.
Cookies
Opera Software does not have access to any information about visitors from cookies received while visiting Opera Software’s sites. While Opera Web sites generally do use cookies, they are used primarily for such purposes as session management and retaining the user’s custom settings or preferences.
Survey
Opera Software’s online surveys ask visitors for demographic information (e.g., age, Internet usage, or income level). This is not personally identifying information and is used to tailor the visitors’ experience at Opera’s Web sites.
Contests
Opera Software runs contests in which visitors are requested to provide contact information (e.g., e-mail addresses). Visitors’ contact information is used to contact the visitor when necessary and is deleted after its purpose is fulfilled. This information will not be shared with nor sold to other parties. Users may opt out of receiving future mailings.
Public forums
Various Opera Web sites make Web forums, mailing lists, and news groups available to visitors. Please remember that any information that is disclosed in these areas becomes public information, and visitors should exercise caution when deciding to disclose personal information.
Links to other sites
Opera Web sites contain links to other sites. Opera Software is not responsible for the privacy practices or the content of such Web sites.
Choice/opting out
Opera.com provides users the opportunity to op out of receiving communications from Opera Software and its partners at the point where information is requested about the visitor.